Support and Feedback

Note: If you're using the previous version, Destiny AI: Data Assistant (which appears on the Dashboard), see Support and Feedback for Destiny AI: Data Assistant.

You can get support and provide feedback for Follett Software AI.

Within Follett Software AI, use the thumbs-up or thumbs-down voting feature. Your ratings help improve the quality of the data assistant's responses.

Library AI Assistant with feedback buttons highlighted.

If you select thumbs down, you can optionally type an explanation to give more context about your feedback.

Library AI Assistant with feedback field.

Share feedback or get support

To share your feedback or get help regarding Follett Software AI, you can also contact techsupport@follettsoftware.com.